Returns & Exchanges

At Eureka Miniatures UK, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

3

Label and Ship

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or dispatch your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing